Professional Account Management
StayWell’s strategic account management and onsite wellness teams provide focused, strategic support every step of the way to maximize your program performance. From annual planning to best-practices goal-setting to enlisting local management and key stakeholder support, our account teams partner with you to monitor, constantly improve and customize your program, and keep it fresh month after month.
Grassroots Program Engagement
Good health can be contagious. StayWell programs have proven that the use of wellness champion networks increases engagement and enthusiasm, driving participation and outcomes. A wellness network can include champions who are vocal, voluntary, grassroots supporters of the population health management program offerings, impacting engagement on a variety of levels, and especially influencing communication efforts and workplace culture.
Champions reinforce program messages, spread the word about opportunities to participate in program offerings, and model the behaviors that employers are trying to encourage by keeping employee health top of mind among their peer group. To support these efforts, StayWell provides an interactive wellness champion toolkit that offers a wide variety of communication and promotional tools that can be customized to your brand and wellness program details.
StayWell is known for using data to drive action, to solve client problems, and to create meaningful engagement and demonstrated outcomes. Our team of dedicated researchers conducts original StayWell research to inform client strategy, measure progress, and continuously improve.
An academic dream team of nationally respected thought leaders in behavioral and social psychology, public health, clinical health, epidemiology, behavioral economics, and applied health research, gives StayWell the industry’s deepest understanding of population health management.
Analytics and Reporting
StayWell is relentless about measurement. At both the macro and micro level, our clients know exactly how their program is performing. Analyzed by strategic account managers and data experts, our reporting includes national benchmarks, industry breakdowns and employer-specific, information-driving strategies for continued improvement.
Customer Service HelpLine
Our Customer Service HelpLine provides immediate assistance to individuals who have questions about their health management programs or who need technical help making the most of StayWell’s portal resources. HelpLine services are delivered by highly trained staff who provide participants with personalized help tailored to their needs.